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Business Analyst at Vodacom February, 2020 Job Description
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Description

Role purpose:

  • Facilitate acquisition of business requirements
  • Translation of business requirements into technical actionable items
  • Ensure that the needed quality is delivered

Key accountabilities and decision ownership

  • Requirement acquisition and Translation
  • Collecting and documenting business requirements and translate them into Technical specifications.
  • Engaging business users and process owners to come up with a solution as per the business requirements
  • Documenting the user requirements document and ensure signoff with all stakeholders before sending it to the supplier.
  • Ensuring the supplier understands all the requirements and our prerequisites if any
  • Suppliers’ evaluation
  • Performing technical evaluation to ensure that all solutions proposals from the solutions providers matches our requirements
  • Analysing the solution design and architecture to ensure it is cost efficient.
  • Analysing all risks associated with choosing each supplier
  • Ensuring that suppliers fully comply with all our security baseline standards.
  • Business Process Modelling
  • Documenting and maintaining the Vodacom product catalogue
  • Budget Administration
  • Facilitating Budget approvals for PO issuance of projects
  • Logging budget transfers
  • Reporting
  • Analysing and preparing IT and Billing group monthly availability reports. The reports consist of Systems availability reports, Services availability reports, M-Pesa bench mark report, Customer experience reports and Supplier’s performance reports.

Core competencies, knowledge and experience

  • Excellent analytical and logical reasoning skills
  • Excellent communication skills
  • Strong stakeholder management skills
  • Able to adapt to Agile
  • Able to challenge the status quo

Must Have Technical/professional Qualifications

  • Degree in Computing or Telecommunication field.
  • At least 2-4 years’ experience in Computing/ or Telecommunication field
  • ITIL Certification would be advantageous.
  • Systems Analysis, Design, development and implementation & Business Communication

Skills

Monitor and Diagnose

Incident Response

Data Driven Decision Making

Dev Ops

Security

Software Engineering

Cloud

Automation and Robotics

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