NECTA Matokeo Darasa la Saba

Chomoka Product Manager at CARE October, 2022 Job Description
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Responsibilities

  • Development of Product Strategy
  • Develop & assess progress against KPIs and product performance metrics, including analysis of past performance.
  • Manage the product working group including roadmap, prioritization, defining resource requirements and stakeholders to ensure buy in across the business.
  • Collaborate with senior leadership to ensure Chomoka’s product and systems can support and adapt to plans for scaling within existing markets and into new markets o Assess technology solutions and in-person training trade-offs.
  • Product strategy and vision implementation
  • Support team and partners to sell and implement our products.
  • Work cross-functionally with sales, implementation support, and customer success to build knowledge and capacity to sell and implement our products.
  • Engage with partners and create a framework to scale collaborations and build effective feedback loops within each partnership.
  • Assess technology solutions and in-person training trade-offs as they relate to product sales and distribution in existing and new market
  • Management of Chomoka core team, product team & Care Office relations
  • Establish & strengthen our product development practices for scale and team growth.
  • Develop and manage partnerships with Mobile Network Operators and financial institutions to build links, driving financial inclusion for informal savings groups members.
  • Provide direction for Chomoka Core Team based in Dar es Salaam, comprised of Training, Local Business Development, Marketplace and Customer Support Functions.
  • Nurture relationship with TZ Country Office, ensuring alignment with CO strategy.
  • Business Development & Operations Management
  • Work with Chomoka Global Team to develop marketing and pricing collateral / communications plan /and social media presence for each country and the wider universe Chomoka inhabits, raising our profile when we deem it appropriate.
  • Monitor Chomoka implementations and surface issues, providing Technical Assistance and Best Practice guidance as required.
  • Lead implementation of Chomoka after-sales and expansion activities with key stakeholders.
  • Pursue business development opportunities

Qualifications

  • An undergraduate degree in business administration, finance, marketing or related degree required or equivalent combination of education and work experience.
  • 5+ years of experience working with informal savings groups in developing country contexts preferably in Sub- Saharan Africa.
  • Experience leading implementations of mobile money, digital savings applications, digital literacy initiatives
  • Experience working with iNGOs, Financial Service Providers (Microfinace Institutions, Commercial Banks) and/or FinTechs focused on rural/ under served populations in Sub-Saharan Africa.
  • Exposure to design and build process of technology solutions and M&E or customer feedback mechanisms.
  • Demonstrated experience applying human-centered design (HCD) practices to the product development life cycle.
  • Successful track record identifying, negotiating service contracts with, and managing technology service providers.
  • Prior experience setting strategic direction for products tailored to / designed for informal savings groups, with demonstrated awareness of past efforts in this space.

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us atWe provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran . If you’d like more information about your

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