DOWNLOAD MAJINA YA TAMISEMI  waliopata Ajira JUNE, 2022

CUSTOMER SERVICE & RENTETION OFFICER-2 at Absa Group Limited May, 2022

Bring your possibility to life! Define your career with us

 

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

 

 

Job Summary

To provide banking support accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

 

 

Job Description

 

 

Customer service: Deliver customer service at first point of contact | Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing | Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management | Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. | : | : | : | :

 

 

 

Education

 

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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