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Head, Priority Banking at Standard Chartered January, 2020 Job Description
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Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 29/Jan/2020
Unposting Date: 13/Feb/2020

About Standard Chartered 
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
 
KEY RESPONSIBILITIES
 
Deployment of client value proposition 
  • In-country deployment of global value proposition and its enablers ensuring CVP is operationalized
  • Provide country insights to Group in design of CVP
 
Activating Acquisition
  • Implement  Priority acquisition programs.
  • Implement  global playbooks
  • Activating sources of leads to achieve business targets (MGM, digital, marketing campaigns, ecosystem, work with EB & alliances)
  • Ensure frontline is supported with adequate marketing tools, pitch-books
  • Manage cross-border referrals program and processes
 
Activating deepening strategy
  • Deploy activities to activate, build balances and deepen Priority client relationships
  • Prepare localized offers and campaign scripts
  • Deploy and work with CR teams on client engagement protocols.
  • Manage in country processes and programs for upsell, cross-segment client migration, ensuring client experience is maximized
 
Deploy global client journeys
  • Execute the globally-defined client journeys
 
Voice of Client
  • Use voice of client  to champion needs of clients and remove pain points or enhance client experience
EXPERIENCE/ KNOWLEDGE REQUIRED
 
Functional 
  • Excellent knowledge and relevant experience in related fields such as client segment, retail banking products, marketing  and/or analytics
  • Strong execution capabilities
  • Ability to lead and coordinate widely across multiple stakeholders to achieve outcomes
  • Analytical and strong numerical skills
  • Strong people management skill
Personal
  • Excellent communication skills
  • Ability to work with others to influence outcomes.
  • High level of energy to achieve desired outcomes
  • Passionate about clients
Apply now to join the Bank for those with big career ambitions.

CLICK HERE TO APPLY

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  • Location Arusha




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