Key Account Manager at Airtel January, 2020 Job Description
Share this

Airtel Tanzania PLC is looking for a suitable Tanzanian candidate  for the Key Accoynt Manager Position .The incumbent will be responsible for acquiring quality business customers to contribute towards the organisation’s acquisition targets for Gross Adds – Voice (postpaid/Manual top)/ Data – Fixed and mobile and also acquisitions from competition and new entrants in the market.

Key deliverables;

1. Capture businesses from competition /new entrants in the market

2 . Increase share of wallet

  • Maximising the number of products and services sold to the existing by introducing solutions
  • Alerts client to new or improved product/services
  • Contacts and visits existing customers to determine needs

3. Contribute to Cash Benefits for the business

  • Detect and plug revenue leakages
  • Identify missed revenue opportunities
  • Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimise the existing leakages

4.Minimize debts

  • Work with contact person and proactively keep the account debts to a minimum.
  • Be innovative

 

5.  Minimize Churn at Account level

    • Suggest products and or services to be developed with marketing department.
    • Determine ways to differentiate from competitors
    • Work with management to identify up sell opportunities
    • Maintain a regular schedule of contact
    • Cement relationship with clients
    • Assist marketing with design and promotional strategies

6. Managing Key Accounts

  •  Develop, implement and control account development plans to maximize new and repeat sales from the accounts
  •  Develop sound business relationships with Corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
  • Ensure that all customer information is entered accurately and in a timely fashion on to the selected Airtel customer database

7. Customer Retention

  • To achieve agreed retention targets within an existing  account portfolio.
  • To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with Airtel capabilities
  • To be the central point of contact for all Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations.

Qualifications and Experience;

  • Bachelor’s degree in Business Administration,Marketing or any other related field
  • 3-5 years’ working experience  in business development  account management or sales ,preferably from Telecommunications or banking industry
  • Good organizational Skills
  • Good negotiation skills
  • Excellent communication skills
  • MS office proficiency
  • Confident
  • Assertive
  • Results oriented

Deadline for receiving applications is  24th January 2020.

CLICK HERE TO APPLY

If you liked this article, then please subscribe to our FREE Job Alerts. You can also find us on Twitter, Instagram and Facebook.
Share this

Click Here to View All Tanzania Jobs

Only candidates can apply for this job.
Company Information




Jobs in Tanzania: JOB SCAM ALERT!! Never Pay To Get A Job. Legitimate companies don’t ask for money and any employment or job openings with requests for payment or fees should be treated with extreme caution, viewed as potentially fraudulent and reported TO TAKUKURU (PCCB) immediately. Mabumbe.com is not responsible for monies paid to Scammers.

JOBS BY CATEGORIES / FIELD

JOBS VACANCIES BY LOCATION

Search Job here