MFS Support Engineer at Tigo December, 2023

At least 3 years of experience Mobile Financial Services or VAS area

” Certified Project Management is an added advantage.

Bachelor’s degree in computer science/IT/Electronics/Computer engineering or related field

MFS Support Engineer under IT & Services Department

CORE RESPONSIBILITIES

  • Responsible to maintain high level of quality and availability of of tigo pesa platforms and products to achieve 99.9% service availability to both internal and external customers.
  • Re-classify problem or incident in its respective levels and initiate change request for solution either internal or for vendor.
  • Ensure that all MFS nodes, products, and associated processes are aligned with the compliance framework.

CORE COMPETENCIES

  • Strong communication and interpersonal skills (Effective communication, writing and presentation skills, negotiations).
  • Excellent problem-solving and decision-making skills.
  • Project management and management skills.
  • Ability to work independently and as part of a team.

We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”.

Only shortlisted applicants will be contacted. Deadline for application is December 28, 2023

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