Project Assistant(Crowd Control) at Danish Refugee Council May, 2020 1785 views

Job title: Crowd Control Project Assistant-GFD
Employment category: E, L1

Reporting to: Team Leader- GFD

Posted by Editorial Staff from

Technical line manager: GFD Project Manager

Direct reports: N/A

Unit/department: GFD

Location: Nduta/ Mtendeli

Authorization level: N/A

Overall purpose of the role: (1-2 sentences)


The Crowd Control Project Assistant -GFD is responsible for maintaining a direct line management of crowd control Incentive workers as well as part of the Food Management Committees (FMC) in Nduta / Mtendeli Camps, providing overall management and coordination at assigned Food Distribution Point (FDP) in addition to completing timely weekly reports.


Responsibilities: (in bullet points)

  • Ensure all activities are implemented in line with established food management protocol.
  • Complete weekly crowd control reports, submitting to Team Leader-GFD on a daily basis.
  • Provide crowd control management training to crowd control incentives, FMC Members and other stakeholders, as directed.
  • Help with crowd control and ensure people waiting in line for verification are doing so in an organized manner.
  • Submit the numbers and names of all no shows to the GFD–Team Leader after every GFD in order to track those that continually do not show up
  • Assist the Help Desk Assistant with directing beneficiaries with concerns to the complaints desk.
  • Any other duties as assigned by the GFD-Team Leader.


Experience and technical competencies: (include years of experience)

  • Able to maintain cordial relations with other stakeholders like WFP, UNHCR, Plan international HelpAge international, MHA, zone leaders, food management committees, beneficiaries and other relevant stakeholders/partners.
  • Ensure efficient coordination with stakeholders relevant to the implementation of GFD project, including other humanitarian and development actors in the area.
  • Experienced in maintaining safety and security at the FDPs.
  • Experienced in the general food distribution and for a minimum of 2 years.


Education: (include certificates, licenses etc.)

  • Bachelor’s degree in social sciences or related to the field


Striving for excellence
Taking the lead
Demonstrating integrity

Find the definition of DRC’s Core competencies here

Languages: (indicate fluency level)

  • English
  • Kiswahili
  • Kirundi
  • French
Key stakeholders: (internal and external)

  • POCs
  • MHA
  • WFP
  • Help Age International
  • Plan International
  • Police
Last updated: (date and name)

[fill in]


The Job description may not exceed two pages

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Deadline: 12 May, 2020


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