Retail Banker – Moshi at KCB Bank February, 2020 Job Description
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Develop new and grow business-banking propositions for small and medium enterprises as well as personal accounts.

Key Responsibilities:

  • Increased business propositions that include deposits, asset to individual customers and small and medium enterprises.
  • Growth and maintenance of the current business-banking portfolio.
  • Reinforce Branch Sales Strategy.
  • Improve Customer satisfaction and Customer Retention.
  • Achieve budgeted business for Business Banking and Personal Banking within the Branch

Daily Responsibilities:

  • Appraise customer proposals and make recommendations
  • Build customer relationships through call visits
  • Prepare customer profiles for cross selling opportunities


  • Bachelor’s Degree-Business Related
  • Professional qualifications in AKIB, CPA (T) ,ACCA is essential
  • Master’s Degree – Business Related is an added advantage
  • Total minimum number of 4 years’ experience
  • Experience of 2 years in Sales- PB/BB/RB or Sales Manager is required
  • Experience of 2 years in credit experience is required
  • Experience of 2 years in Banking Ops – Cash, Clearing ,Accounts & Administration is required
  • Experience of 2 years in Customer service/Relationship Management is essential


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