SENIOR ENGINEER at IRUWASA October, 2019 687 views

Iringa Water Supply and Sanitation Authority (IRUWASA) is a Government Institution which has the duty of providing potable water and sanitation services at affordable prices to the residents of Iringa Municipality for enhancing their health and quality of life. In order to achieve the compact objectives, IRUWASA now seeks applications from suitably qualified Tanzanians who are self-motivated, hardworking, honest and committed to their work to fill the following positions: –

SENIOR ENGINEER – (1 POST)

The successful candidate will report to the Head of Internal Audit Unit

Duties and Responsibilities

  • To assist the Chief Internal auditor in auditing the process and design of water network and sewerage network extensions and provide recommendation for optimal results.
  • To review the design of treatment facilities, pumping stations, reservoirs, distribution and collection systems and confirm designs using modeling techniques.
  • To review engineering reports, drawings and specifications for water and waste water projects including prepared technical specifications for goods.
  • To review project financial proposals.
  • To review water supply and waste water infrastructure and prepare summary report of findings regarding cost estimates for repair and maintenance of assets.
  • To review the prepared operation and maintenance manual for both water supply and sanitation systems.
  • To review facility start ups, operator training process and equipments troubleshoots.
  • To review designs, drawings, cost estimates for repair and bills of quantities for both new developments and rehabilitation works and give recommendations.
  • To review, cross-check and vet technical and financial proposals.
  • To review the design and construction works to ensure that the designs and quality of works are in line with National and International Standards.
  • To review periodic work sites inspections to determine adherence to project objectives, works standards, and safety practices.
  • To conduct Value for Money Audit for projects under construction.
  • To prepare weekly, monthly and quarterly review reports.
  • Perform any other related duties as may be assigned by the Supervisor.
  • Academic Qualifications, Age Limit and Working Experience
  • Holder of Bachelor Degree or Advanced Diploma qualifications in Civil and Water Resources, Civil and Structural, Environmental, Sanitation or Water Resources Engineering from a recognized Institution who has 3 years of working experience in a relevant field.
  • Must be registered by the Engineers Registration Board of Tanzania.
  • Computer competence in engineering packages will be an added advantages.
  • Effective verbal and written communication skills in both English and Kiswahili.
  • Age between 30 and 45 years.

 

Tenure of Appointment and Remuneration

  • According to IRUWASA Salary Scale : IWAS 8
  • Appointment will be on unspecified period of time.

 

 

ASSISTANT CUSTOMER CARE OFFICER – (1 POST)

The successful candidate will report to the Head of Customer Care Section

Duties and Responsibilities

  • To assists in receiving and attending customers’ complaints and channel them to the respective departments for further action.
  • To assists in making follow-ups of customers’ complaints received and ensure that proper and timely remedial action is taken to provide the required services.
  • To assists in distributing publications and brochures bearing Authority’s business information.
  • To assist in ensuring all identified and approved vulnerable groups/ people such as the poor are provided with free water service.
  • To assist in ensuring that all new customers are registered to the database with accurate account information.
  • To assists in making sure that all authorized water reconnections are carried out on time as per Customers Service Charter.
  • To assists in making timely follow up of customers’ queries received by the Authority until their final settlement.
  • To develop individual performance objectives and targets in consultation with the immediate superior as part of performance agreement.
  • To prepare and submit weekly, monthly, quarterly and annual progress reports for activities that fall under his/her section.
  • To make sure that the call center is properly working.
  • To provide customer service information with regard to IRUWASA operations.
  • To identify and escalate priority issues regarding customer services.
  • To route calls to appropriate departments.
  • To make follow up on customer calls where necessary.
  • To keep records of all conversations at the call center database in a comprehensible way.
  • To complete call logs.
  • To perform other related duties as may be assigned by the respective Supervisor.
  • Academic Qualifications and Age Limit
  • Holder of Diploma or Ordinary Diploma NTA Level 6 in Business Administration, Marketing, Entrepreneurship, Mass Communication, Education from a recognized Institution.
  • Good interpersonal, communication skills and computer knowledge.
  • Age between 25 and 35 years.

Tenure of Appointment and Remuneration

  • According to IRUWASA Salary Scale : IWAS 4
  • Appointment will be on unspecified period of time.

SALES ASSISTANTS – (6 POST)

The successful candidate will report to the Head of Sales Section

Duties and Responsibilities

  • To participate in reading customer water meters for preparation of water bills.
  • To participate in distributing water bills to customers as requested by the supervisor.
  • To make follow up of revenue collection from unsettled water bills.
  • To participate in monitoring, aging and follow up of long overdue debts.
  • To assist the Supervisor in handling of illegal accounts and following up settlement.
  • To participate in the implementation of credit policy and procedures.
  • To participate in customers visitation and monitoring of compliance of credit policy.
  • To make follow up of illegal connections.
  • To correct customer water bills wherever necessary.
  • To advise the customer on information relating to their water bills.
  • To keep customer water bill records.
  • To report any data abnormalities to be found at customers’ premises
  • To receive and attend customer complaints and channel them to the respective section.
  • To perform other duties as may be assigned by the respective Supervisor.

Academic Qualification and Age Limit

  • Holder of Form IV/VI Certificate of Secondary Education and who has attained A Certificate in Business Administration, Marketing, Procurement and Supplies Management or Logistics Management, Information Technology, Computer Science, Accounts, Statistics
  • He or she must be computer literate.
  • Age between 20 and 30 years.

Tenure of Appointment and Remuneration

  1. According to IRUWASA Salary Scale : IWAS 3
  2. Appointment will be on unspecified period of time.

ASSISTANT TECHNICIAN GRADE II (PUMP OPERATOR) – (1 POST)

The successful candidate will report to the Head of Water Production,

Maintenance and Repair Section.

Duties and Responsibilities

  • To operate water pumps according to agreed schedules.
  • To monitor water levels in the storage water reservoirs.
  • To make and maintain housekeeping of water pumps, pump houses and their surroundings.
  • To maintain and keep proper records and reports of pumps performances, faulty water pumps and breakdowns, electric power failures, and the amount of pumped water at established time intervals from clean water storage reservoirs.
  • To ensure that the required dosage of water treatment chemicals/ reagents is administered according to the required standards.
  • To take meter readings of electricity and water consumptions at established time intervals.
  • To record pressure gauges performances at established intervals.
  • To make proper reporting on water colour changes.
  • To perform other related duties as may be assigned by the Supervisor.

Academic Qualifications and Age Limit

  • Holder of Form Four/Six Certificate with Trade Test/CBeT Grade ll/Level 11/ NVA/VCII in Electrical, Pump Mechanics and Fitter Mechanics or Plumbing from a recognized learning Institution.
  • Age Limit between 20 and 30 years.

Tenure of Appointment and Remuneration

  • According to IRUWASA Salary Scale : IWAS 2
  • Appointment will be on unspecified period of time.

ASSISTANT TECHNICIAN GRADE II (PLUMBER) – (1 POST)

The successful candidate will report to the Head of Water Supply Network Section.

Duties and Responsibilities

  • Repairs all water leakages as detected.
  • Installs customers’ water meters.
  • Participates in rehabilitations of water supply structures.
  • Monitors and reports unauthorized water connections.
  • Reports water losses, distribution faults and takes immediate measures to resolve the problems.
  • Carries out water disconnections of debtors and reconnections after payments.
  • Maintains proper records of water connections/disconnections and reconnections carried out.
  • Prepares appropriate tools and materials required for execution of repairs/or new connections.
  • Ensures all pipes installations, repairs and maintenances are properly aligned.
  • Ensures all water pipe bursts are properly repaired.
  • Reports sewerage pipe faults to responsible officers.
  • Prepares weekly and monthly reports.
  • Performs other related duties as may be assigned by the supervisor.

Academic Qualifications and Age Limit

  • Holder of Form Four/Six Certificate with Trade Test/CBeT Grade ll/Level 11/ NVA/VCII in Plumbing from a recognized learning Institution.
  • Age between 20 and 30 years.

Tenure of Appointment and Remuneration

  • According to IRUWASA Salary Scale : IWAS 2
  • Appointment will be on unspecified period of time.

DRIVER GRADE II – (2 POSTS)

The successful candidates will report to the Head of Administration Section

Duties and Responsibilities

  • To check the functioning of the vehicle engine and other accessories before driving.
  • To drive properly any type of vehicle being assigned.
  • To ensure that the vehicle assigned to him/her is always clean, in good running condition and is parked at a safe authorised place with all the tools entrusted to him/her.
  • To undertake vehicle services as scheduled.
  • To report without delay any detected fault or defect on the motor vehicle.
  • To certify that repairs and maintenance carried out on the vehicle are of adequate standards.
  • To make sure that the vehicle is used only on assigned duties and keeps log book and time when he/she is on duty.
  • To ensure that the vehicle is always having necessary items as required by Law,including valid insurance cover, fire guard/ extinguisher, triangle, first aid kit etc.
  • To maintain disciplined behaviour and proper conduct in rendering services to his/her officers and other employees in general.

Academic Qualifications,Working Experience and Age Limit

  • Holder of Form IV or VI Certificate.
  • A valid class “C” driving license issued by relevant Authority.
  • The person must have driving training certificate from National Institute of Transport (NIT).
  • Possession of Trade Test Grade II in Motor Mechanics from the Vocational Education Training Authority (VETA), Chuo Cha Ujenzi or National Institute of Transport will be an added advantage.
  • The person must have at least one year working experience.
  • Age limit between 25 and 35 years.

Tenure of Appointment and Remuneration

  • According to IRUWASA Salary Scale : IWAS 1
  • Appointment will be on unspecified period of time.

GENERAL CONDITIONS

  • All applicants must be citizens of Tanzania.
  • Applicants must attach an up-to date Curriculum Vitae (CV) with reliable contacts, postal address, e-mail and telephone/mobile numbers.
  • Applicants should indicate names and contact addresses of at least three referees.
  • Applicants must attach their relevant copies of academic certificates, professional certificates and birth certificates.
  • Only short listed candidates will be contacted for an interview.

MODE OF APPLICATION

All applications should be sent to IRUWASA by hand, registered post, EMS and DHL not later than 24th October, 2019.

All applications should be addressed to:-

The Managing Director,
Iringa Urban Water Supply and Sanitation Authority,
P.O. Box 570, IRINGA.

NOTE:WOMEN ARE HIGHLY ENCOURAGED TO APPLY.




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