Social Worker- Psychosocial Support at Plan International June, 2020

Location: Kibondo Kigoma, 08, TZ

Company: Plan International

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.


Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice.

We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.

We have been building powerful partnerships for children for more than 75 years, and are now active in more than 75 countries.

Social Worker – Psychosocial Support     ensures children’s facing significant personal adversity improves their well-being and social engagement by working closely with families and other agencies for referrals.


Social Worker – Psychosocial Support works closely with PSS Officer, the position has no delegation of authority


  • Conduct interviews with children at the CFS to assess children situations with regards to child protection and other issues affecting children in emergencies.
  • Complete case management of vulnerable or affected children (social workers under PSS)
  •  Should ensure children are safe and well, that families are helped to change where necessary through sharing of information and providing guidance.
  • Should give professional leadership in the CSF and collaborating with other qualified practitioners to ensure the provisional of sensitive and appropriate services to children.
  • Provide recommendations on the best course of action for particular service for children
  • Liaising with the community coordinator and making referrals to other agencies and sectors
  • Offering guidance/information to children and their families
  • Maintain records for children attended, issues raises and referral and producing reports on daily, weekly and monthly.
  • Support Plan staff with other reporting / monitoring activities when necessary
  • Help facilitate parents meetings in coordination with the Community Coordinators
  • Complete new registrations
  • Complete daily attendance list
  • Complete incident reports
  • Complete case management activities
  • Perform 1-2-1 counselling and group/community counselling
  • Ensure CFS is cleaned (use children to facilitate where appropriate)
  • Submit new registrations to CPCB /PSS Coordinator
  • Submit daily attendances to CPCB/PSS Coordinator
  • Submit volunteer attendance list to CPCB/PSS Coordinator
  • Provide input into CFS Case Studies
  • Undertakes any other task assigned by supervisor


  • Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.




At field office the post holder will work closely with the emergency team staff and mostly with CPiE Specialist.


Qualifications and experience


  • Degree in Sociology, Psychology, Social Work, International Development, Social Science or related field or significant relevant work experience
  • At least 2 year’s working experience in a similar role with a good awareness of current issues in the field of development, emergencies and familiarity with children’s issues.
  • Experience in facilitating the implementation and monitoring of community managed projects with NGO environment and computer literate.


Skills specific to the post

  • Participatory planning and monitoring, understanding of emergencies with basic technical knowledge of child protection, WASH and Education in Emergency situation
  • Proficient in team building and community work
  • Use a rights-based approach in child protection
  • Good written and oral communication skills in English and Swahili.  Knowledge of French and Kirundi is desirable.
  • Community mobilization, problem solving skills and interpersonal skills
  • Ability to work in a multidisciplinary and multicultural environment
  • Proficient in computer skills and ability to work under stress and in stressful environments


Key Behaviours

  • Relates to people in a friendly, open and accepting manner
  • Timely and accurate in executing his/her duty
  • Pays attention to detail



We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.


We are inclusive and empowering


  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.


Based in the camp with limited stay in the office


Mid contact – Frequent interaction with children



Role: Social Worker – Psychosocial Support

Reports to: Psychosocial Officer

Closing Date: 12th June, 2020


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