Account Manager at BLACKDOT MEDIA LIMITED October, 2020

BLACKDOT MEDIA LIMITED

ADVERTISING AGENCY

BLACKDOT Media is an award winning Creative Advertising Agency in Zambia that is constantly evolving. We are the official Zambian representative agency of Saatchi & Saatchi, Publicis Worldwide and Leo Burnett. We are affiliated with PUBLICIS AFRICA GROUP – one of the largest communications and fastest growing creative networks in the world.

JOB PROFILE

Oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

MAIN ROLES AND RESPONSIBILITIES

  • Serve as the lead point of contact for all customer account management matters.
  • Build and maintain strong, long lasting client relationships.
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of weekly, monthly and quarterly initiatives to internal and external stakeholders.
  • Develop new business with new and existing clients and/or identify areas of improvement to meet sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Prepare reports on account status.
  • Collaborate with the various teams to identify and grow opportunities.
  • Assist with challenging client requests or issue escalations as needed.

QUALIFICATIONS/EXPERIENCE

  • Full Grade Twelve (12) Certificate.
  • Bachelor’s Degree in Marketing, Business Administration or closely related fields.
  • Must be conversant with MS Office Applications
  • A minimum of three (03) years experience in client service environment is highly desired.
  • Must possess a clean driving license.

SKILLS / ATTRIBUTES

  • Excellent interpersonal and communication skills.
  • Excellent negotiation skills.
  • Strong presentation skills

Applicants must send their Cover letter and CV ONLY to: [email protected]

Applications should be addressed to;

THE GROUP HUMAN RESOURCE MANAGER
BLACKDOT MEDIA LTD
P/BAG E383
LUSAKA

Closing Date: 13th October, 2020

To apply for this job email your details to [email protected]

Only candidates can apply for this job.

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