COVID-19 Case Manager at Mary Begg Health Services August, 2020

Mary Begg Health Services


COVID-19 Case Manager (1)
LOCATION: Trident Town Clinic (Kalumbila)


The Covid-19 Case Manager promotes and restores patients’  and contacts health by
developing day-to-day case management for COVID cases. ; collaborating with physicians
and multidisciplinary professional staff;


  • Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
  • Monitoring of both patients and potential patients health status on a daily basis.
  • Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
  • Promotes patient’s independence by establishing patient care goals; teaching and counseling patients, and reinforcing their understanding of disease, medications, and self-care skills.
  • Provides information to patients and the health care team by answering questions and requests.
  • Resolves patient needs by utilizing multidisciplinary team strategies.
  • Maintains patient confidence and protects operations by monitoring confidential information processing.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks;
  • Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
  • Contributes to team effort by accomplishing related results as needed
  • Contact client daily and complete the COVID monitoring tool for each client
  • Complete the required reports and registers on a daily basis and submit it to the relevant stakeholders.
  • Follow up on reports from our Doctors and external partners (Beverly Eye Clinic)  for onward transmission to FQM.

Qualifications and desired attributes:

  • Must have a full Grade 12 certificate completed with a credit or above in English language and Mathematics.
  • Registered Nurse qualification
  • At least 3-5 years’ work experience
  • Supervision, Judgment, Nursing Skills, Creating a Safe, Effective Environment, Teamwork, Listening, Adult Health
  • Written and oral communication skills
  • Must be computer literate – Familiar with MS Suite
  • Experience in counselling preferred
  • Detail oriented
  • Strong customer service skills


Click the aapply button and attach a detailed CV (we will ask for original certificates and registrations if called for interview).

Closing date: 28 th August 2020.

Only candidates meeting the minimum requirements will be shortlisted and contacted. If
you do not hear from us within 2 weeks after the closing date, kindly assume that your
application was not successful.

To apply for this job please visit

Only candidates can apply for this job.

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