Director Licensing and Standards at Zambia Tourism Agency October, 2020

Zambia Tourism Agency





The Zambia Tourism Agency (ZTA) is a Statutory Body established through an Act of Parliament No. 13 of 2015. The Act mandates the Zambia Tourism Agency to effectively market and promote Zambia as a tourism and travel destination of choice and to regulate the tourism industry.

The Zambia Tourism Agency is an Equal opportunity Employer. The institution seeks to recruit a high profile, self-motivated, innovative, honest, committed, best qualified and appropriately experienced person to fill the position of Director Licensing and Standards which will fall vacant effective 1st November, 2020. The Director shall be the head of the Licensing and Standards Department.

Job Purpose:

To manage the licensing of tourism enterprises and the development and review of Tourism and Hospitality Standards in order to ensure compliance to statutory requirements and make Zambia a more competitive tourism destination.

Principle Accountabilities:

  1. Manages effectively the licensing of tourism enterprises in order to ensure compliance to statutory requirements.
  2. Manages periodically the development and review of minimum requirements, Tourism and Hospitality Standards in order to make Zambia a more competitive destination.
  3. Manages regularly the conduct of inspections of tourism enterprises in order to ensure compliance to standards and requirements.
  4. Manages periodically the classification and grading of accommodation establishments in order to ensure uniformity within each category, conformity to local, regional tourism standards and cater for different segments in the market.
  5. Manages effectively delegated role of provision of Secretariat services to the Industry Regulations Committee in order to facilitate smooth operations of the Committeels business.
  6. Manages regularly the conduct of tourism licensing and standards capacity building programmes to tourism enterprises in order to ensure adherence to Sta ndards.
  7. Ensures effectively the implementation of performance management in order to monitor, eval uate and enhance performance.
  8. Ensures effectively management of human, financial and other resources in order to facilitate achievement of set objectives.

Qualifications and Experience:

  • Full Grade Twelve (12) School Certificate
  • Masters in Tourism and Hospitality Management or equivalent
  • 10 years’ experience 4 years of which must be at management level
  • Able to write technical and analytical reports
  • Able to communicate effectively in English
  • Age between 35 – 50 years
  • Must be Zambian National

Other Skills/Attributes

Candidate must score highly in the underlisted:

  • Computer literacy
  • Analytical skills
  • Interpersonal skills
  • Integrity
  • Confidentiality
  • Initiative

Interested candi dates shouId submit their applications electronically or handwritten accompanied by latest Curriculum Vitae (CV) and copies of qualifications duly certified by the Zambia Qualifications Authority, contact numbers and three traceable referees to the undersigned.

Human Resource and Administration Office

Zambia Tourism Agency

Petroda House

Corner Great East Road and Kalembwe Close

P. O. Box 30017


Closing date: 14th October, 2020 at 17:00 hrs.

Only candidates can apply for this job.

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