We are a small, home based business team of 3 in need of extra assistance in customer service.

We offer short online courses and training to small business owners.

We are based in Woodlands extension in Lusaka.

We need a tech savvy intern who is passionate about marketing and
helping small businesses to thrive.

Here is the main role of the intern:

Respond to customer inquiries on Social Media Platforms.
Setup appointments with the consultant.
Call customers who have purchased before and understand their requirements.
Upsell other offers.
Coordinate delivery of books or courses purchased.

Qualifications:

Good phone etiquette
Ability to make several phone calls every day
Interest in sales and marketing
Tech savvy
Computer Literacy

Added Advantage:

Call center handling ability or interest
I.T or computer programming knowledge

Compensation.

This position does not come with a salary.

However, it comes with an allowance and commission on all closed sales.

Email: [email protected]

Email title should be: Customer Service.
In the application, answer this question: what is the most important benefit you want from an internship?