Training Consultant at ZIBFS March, 2020

Zambia Institute of Banking & Financial Services (ZIBFS)


A ZIBFS Corporate Member (a commercial bank) is looking for a suitably qualified, vibrant and self-motivated individual to fill the position of Training Consultant that has fallen vacant under the Human Resource and Administrations Department.

Position title:  Training Consultant
Location:         Lusaka Main

Summary of Scope of Work

The Training Consultant will work with the Head Human Resource and Administration to develop a Training Strategy for the bank. He/she will, design, develop and implement specialized training and development programs relevant to the financial sector, focusing on improving individual and/or organizational performance. The Consultant will be responsible for the following:

  1. Plans, designs, develops and delivers sustainable training and instructional programs using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
  2. Coordinates, designs, develops and implements specialized training programs in the area of leadership development, customer service, client relationship management, compliance and risk management
  3. Develops training materials to include training handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures.
  4. Organize and deliver training programs to the bank’s employees on soft skills for business and support departments.
  5. Deploy a wide variety of training methods; resolving any specific problems and tailor training programs as necessary;
  6. Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
  7. Evaluate the effectiveness of training programs using surveys, questionnaires, interviews and by observation, in order to plan future courses or to amend existing ones.
  8. Work with heads of functions and managers to identify training needs and map out development plans for teams and individuals.
  9. Generate monthly training reports and maintain updated curriculum database and training records
  10. Host train-the-trainer sessions for internal subject matter experts
  11. Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
  12. Market available training to employees and provide necessary information about sessions
  13. Partner with internal stakeholders and liaise with experts regarding instructional design
  14. Maintain updated curriculum database and training records
  15. Host train-the-trainer sessions for internal subject matter experts

Knowledge, Skills and Abilities

  1. Proven work experience as a Training Consultant, Coordinator, Trainer, Training Facilitator or similar role
  2. Extensive knowledge of instructional design theory and implementation
  3. Adequate knowledge of learning management systems and web delivery tool
  4. Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  5. Familiarity with traditional and modern job training methods and techniques
  6. Experience with e-learning platforms

Qualifications and Experience

  1. Bachelor’s Degree in Human Resource Management/Business Administration or other business discipline
  2. Master’s in Business Administration will be an added advantage
  3. A minimum of 10 years’ experience in the banking sector of which not less than 3 years’ experience in managing training programs.
  4. Must have a track record in designing and executing successful training programs

Applications, detailed CVs and certificates should be emailed to [email protected] not later than Tuesday, 31st March 2020.


  1. The ZIBFS has placed this advert on behalf of its corporate member but it does not play any role whatsoever in the recruitment process. All applications received within the given deadline period shall be forwarded to the prospective employer for recruitment formalities
  2. Unsolicited emails will not be considered.
  3. Only shortlisted candidates will be contacted by the employer.

To apply for this job email your details to [email protected]

Only candidates can apply for this job.

Systems Support and Data Base Administrator at cGrate Zambia January, 2021

cGrate Zambia Processes Payments by connecting consumers, merchants & issuers Position Overview: Systems Support and Database Admin The Systems Support and Testing Officer is responsible for IT support, Systems Administration and Database Administrator. Job Responsibilities Database Administration Managing data management policies Managing data sources i.e. system databases, finance systems data and staff data Providing Management Information System (MIS) data for

Systems Support and Testing Officer at cGrate Zambia January, 2021

cGrate Zambia Processes Payments by connecting consumers, merchants & issuers Position Overview: Systems Support and Testing Officer The Systems Support and Testing Officer is responsible for Network Management, IT support, Systems Administration and Testing of systems. Job Responsibilities Testing SMS and USSD Aggregation EVD Integration testing Mobile banking integrations Merchant Payments integrations Deposits and withdrawals integrations 543 Pay integrations System

Front Desk Officer at FAWEZA January, 2021

FAWEZA Forum for African Women Educationalists of Zambia (FAWEZA) Reporting to the Personal and Administration Officer (APO) the Front Desk Officer will be responsible for managing our front desk on a daily basis and to perform a variety of administrative and secretarial tasks. As a Front Desk Officer will be the first point of contact for the organisation. PERSON SPECIFICATION

QHSE Officer (Zambia) at Alistair Group January, 2021

Alistair Group TO BE KNOWN AS THE COMPANY THAT MAKES AFRICA WORK BETTER Are you someone who loves the order of policies and procedures? Do you believe that the responsible way is the best way? Then we have the job for you! With a growing fleet of 400 trucks Health and Safety is always important. We are looking for someone

Automotive Mechanic at Real Meat Africa Company Limited January, 2021

The Real Meat Africa Company Limited One of the largest meat processing companies in Zambia Background: Amatheon Agri is a European agribusiness and farming company developing and operating sustainable agriculture and food projects in Sub-Saharan Africa, headquartered in Berlin. Amatheon Agri acquired majority stakes in leading Zambian meat processing companies which were consolidated into the Real Meat Africa (RMA) Group

Search Job here