How to Buy KPLC Tokens via Mpesa

If you are a prepaid electricity customer in Kenya, you probably know the hassle of running out of power when you least expect it. Luckily, there is a convenient and easy way to buy KPLC tokens via Mpesa, the most popular mobile money service in the country. In this blog post, I will show you how to buy KPLC tokens using Mpesa , step by step.

What are KPLC tokens and why do you need them?

KPLC tokens are prepaid electricity units that you buy from Kenya Power and Lighting Company (KPLC), the government agency responsible for electricity supply and distribution in Kenya. KPLC tokens allow you to control your power consumption and budget, as you only pay for what you use. You can buy KPLC tokens anytime and anywhere, as long as you have a prepaid meter and an Mpesa account.

How to Buy KPLC Tokens via Mpesa

How to buy KPLC tokens via Mpesa

To buy KPLC tokens via Mpesa, you need to have the following:

  • A prepaid electricity meter installed in your premises
  • A KPLC account number associated with your meter
  • An Mpesa account with sufficient funds
  • A mobile phone with Mpesa service

Once you have these, you can follow these simple steps to buy KPLC tokens via Mpesa :

  1. Go to your Mpesa menu on your phone. You can do this by dialing *234# or using the Mpesa app if you have it installed.
  2. Select “Lipa na Mpesa” and then “Pay Bill”.
  3. Enter the KPLC pay bill number, which is 888880. This is the specific pay bill number for buying KPLC tokens via Mpesa.
  4. Enter your KPLC account number as the account number for the transaction. You can find your account number on your KPLC card or on your prepaid meter.
  5. Enter the amount of money you want to spend on buying KPLC tokens. The minimum amount is Ksh 100 and the maximum is Ksh 35,000. The amount you enter should be in Kenyan shillings (KES).
  6. Enter your Mpesa PIN and confirm the transaction. Your PIN is a security code that protects your Mpesa account from unauthorized access.
  7. Wait for a confirmation message from Mpesa and KPLC. Mpesa will send you a message to confirm that the payment has been processed. KPLC will send you another message with a token code, which represents the number of electricity units you have bought.
  8. Enter the token code on your prepaid meter. You can do this by typing the code on the keypad of your meter and pressing the enter button. The meter will display the number of units you have loaded and the remaining balance.

Tips and tricks for buying KPLC tokens via Mpesa

Here are some tips and tricks that can help you buy KPLC tokens via Mpesa more efficiently and conveniently:

  • Buy KPLC tokens in advance to avoid power interruptions. You can check your meter balance by pressing the number 07 on the keypad and then the enter button. The meter will display the remaining units and the days left before they expire.
  • Buy KPLC tokens during off-peak hours to get more units for your money. Off-peak hours are from 10 pm to 6 am on weekdays and from 10 pm to 6 am and 2 pm to 6 pm on weekends and public holidays. During these hours, the electricity tariff is lower than the normal rate.
  • Keep track of your KPLC token purchases and consumption. You can do this by saving the confirmation messages from Mpesa and KPLC, or by using the KPLC self-service portal or app. These platforms allow you to view your transaction history, meter balance, and consumption patterns.
  • Contact KPLC customer care in case of any issues or queries. You can reach them through the following channels:
    • Phone: 95551 or 0703070707 or 0732170170
    • Email: customercare@kplc.co.ke
    • Twitter: @KenyaPower_Care
    • Facebook: Kenya Power Care
    • Website: www.kplc.co.ke

Conclusion

Buying KPLC tokens via Mpesa is a fast and convenient way to recharge your prepaid electricity meter in Kenya. By following the steps outlined in this blog post, you can buy KPLC tokens using Mpesa without any hassle. Remember to buy your tokens in advance, during off-peak hours, and keep track of your purchases and consumption. If you have any questions or feedback, feel free to leave a comment below or contact KPLC customer care. Thank you for reading and happy power usage!

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